What changed
Google Cloud has resolved a power-related disruption at its London `europe-west2` region that affected UK banking services, businesses, websites and remote court hearings on Tuesday, 20 October 2026.
Revolut, Lloyds Bank and HSBC reported disruption, while Royal Mail, DPD, Forest and HM Courts and Tribunals Service also flagged problems. Google said services were restored and that it would publish an incident analysis.
Why it matters
This was not just a website wobble. For some customers, the outage reached into ordinary transactions: one Revolut user said she could not pay for parking or see an expected payment. More than 1,500 Revolut problem reports were logged shortly after 08:00 BST.
The episode shows how much daily infrastructure now depends on a small number of cloud regions. A power event at one zone inside Google’s UK facility affected services that people use to move money, receive deliveries, communicate with businesses and attend court remotely.
The banking impact was especially tangible. Revolut said customer money and data remained safe and that its services were fully restored. Lloyds Banking Group said the root issues affecting some services had been resolved, but did not confirm that Google Cloud caused them. The remaining questions are how long the disruption lasted, what technically failed and whether customers suffered losses. Google’s promised incident analysis should provide the clearest next account.
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