GM to pay $220 million after selling customer Smart Driver data

Ars Technica - All content

What changed

General Motors will pay $220 million to settle claims brought by the District of Columbia and 35 states over its handling of connected-car driving data.

GM’s Smart Driver system was marketed for monitoring teen drivers and tracking driving habits. The data was shared with brokers, then sold to insurance companies; some drivers said their premiums rose and that they did not know they had agreed to this use.

Why it matters

The settlement turns connected-car privacy from a policy promise into a compliance obligation. GM and its OnStar subsidiary must now face independent scrutiny of whether they are actually following their privacy policy, rather than simply asserting that they are.

That matters because the data came from an ordinary product feature: a tool presented as useful for families and drivers, not as a route into insurance pricing. The commercial path was straightforward (vehicle data moved to brokers, then to insurers) but the customer’s understanding of that path was not.

This is also a second layer of consequences for GM. The company and OnStar previously reached a settlement with the Federal Trade Commission that bars them from sharing geolocation and driver-behavior data with third parties for five years. GM has also discontinued Smart Driver across its vehicle range.

The $220 million resolves the states’ case, but it does not answer how individual drivers will be compensated. Nor is the identity or operating scope of the independent assessor established. The important test now is whether that oversight can turn privacy language into something customers can verify.

Sources (2)
  1. Ars Technica - All contentGM to pay $220 million after selling customer Smart Driver data
  2. Ars Technica - All contentHighway thieves are spoofing GPS to steal millions in data center-bound cargo

Comments

No comments yet.