What changed
Infotech launched CIO Analytics globally on 14 October 2026 and acquired Zluri, its first acquisition in nearly 30 years.
The platform combines live data from members’ IT systems, AI analysis, Infotech research and analyst review. It launches with:
- Service Desk Analytics
- Application Discovery
- Identity Governance and Administration
- AI-Assisted Advisory
Zluri supplies the application-discovery and identity-governance capabilities.
Why it matters
CIO Analytics is designed to replace stale spreadsheets and repeated explanations with a current view of how an organisation’s technology actually works. APIs pull data directly from members’ systems, giving analysts a clearer picture of service-desk performance, software use, contracts, ownership and spending.
That could make routine technology decisions more concrete. Before a renewal, a CIO may be able to spot unused licences or overlapping applications. When employees join, change roles or leave, the identity-governance tools can support corresponding access changes and licence recovery.
The more interesting part is the division of labour. AI cleans and organises the data and drafts materials such as service-desk strategies or ransomware response runbooks. Human analysts still shape recommendations, account for an organisation’s priorities and constraints, and validate the final documents. That makes the product less an autonomous CIO and more an always-current briefing system with a human editor.
The commercial model is also worth watching. Access depends on Infotech membership packages, with some features included and others priced separately. The launch establishes the machinery, but the acquisition price, integration timetable, customer adoption and measurable performance gains remain undisclosed.
Comments
No comments yet.