We can’t help treating AI like it’s human. But should we?

AI News & Artificial Intelligence | TechCrunch

What changed

An article published on October 9 examines why people may relate emotionally to AI systems, even when those systems are primitive. Dr. Sherry Turkle argues that relational artifacts can make people feel cared for, prompting them to care in return.

Why it matters

That idea puts the focus in an uncomfortable place: the system may not understand care, but the human response can still be real. A conversational interface does not need human feelings to invite human attachment.

For builders and technology buyers, this is a design issue as much as a philosophical one. The more an AI system feels relational, the more carefully its tone and behavior may shape users’ expectations. People can supply the emotional meaning themselves.

The important uncertainty is scale. The article does not establish how widespread this response is or which AI systems reliably produce it. But the underlying warning is useful: treating AI as human-like may begin with the user, long before the machine earns that trust.

Sources (1)
  1. AI News & Artificial Intelligence | TechCrunchWe can’t help treating AI like it’s human. But should we?

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